KNOWLEDGE BASE

SAP HANA Sign-In Button Greyed Out in Tableau Desktop 2018.1 on a Mac


Published: 29 Jun 2018
Last Modified Date: 11 Jul 2018

Issue

When attempting to connect to SAP HANA fromTableau Desktop 2018.1 on a Mac, sign-in button is greyed out even though the necessary drivers are installed

Environment

  • Tableau Desktop 2018.1
  • Mac OS
  • SAP HANA

Resolution

Option 1

Upgrade to Tableau Desktop 2018.1.3 or later versions. For more information, see Upgrading Tableau Desktop in Tableau Help.

Option 2

Alternative workarounds include: 
  • Launch Tableau Desktop 2018.1 from Terminal with Command Line Argument
  • Open the Terminal app and type the following: 
     cd /Applications
    open "Tableau Desktop 2018.1" --args -DForceJdbc=true

Or, using Tableau Desktop 10.5. 






 

Cause

This behavior is related to a known issue with ID 794147, which has been fixed in a recent release of Tableau Desktop. 
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