KNOWLEDGE BASE

Authentication Failing With Site SAML Configured in Multi-Node Environment


Published: 12 Dec 2019
Last Modified Date: 03 Sep 2020

Issue

When configuring Site-SAML in a multi-node environment, SAML Service enters an error state and SAML authentication fails. 

Environment

  • Tableau Server 2019.3 and newer versions
  • Multi-node deployment
  • Site-SAML 

Resolution

Upgrade to Tableau Server 2019.3.4, 2019.4.2 or later.

Cause

This behavior is related to a known issue which was fixed in more recent version of Tableau Server.
 
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