KNOWLEDGE BASE

Authentication Failing With Site SAML Configured in Multi-Node Environment


Published: 12 Dec 2019
Last Modified Date: 20 Dec 2019

Issue

When configuring Site-SAML in a multi-node environment, SAML Service enters an error state and SAML authentication fails. 

Environment

  • Tableau Server 2019.3 and newer versions
  • Multi-node deployment
  • Site-SAML 

Resolution

If your Tableau Server installation is affected by this issue, submit a case to Tableau Technical Support and our engineers can assist in finding alternative solutions. 
 

Cause

This behavior is related to a known issue with ID 1040576 which is currently under investigation.
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