KNOWLEDGE BASE

Salesforce Data Source Doesn't Support SOQL Relationship Queries


Published: 09 Apr 2020
Last Modified Date: 11 Nov 2021

Issue

When connecting to Salesforce as a data source, unable to "join" via SOQL with relationship queries.

When attempting to use relationship queries as Custom SQL for Salesforce connection from Tableau Desktop, the following error will occur: 

"An error occurred while communicating with data source 'xxx'
Bad Connection: Tableau could not connect to the data source.
Error Code: FE7FE23B
Object not found: [xxx].." 

Environment

  • Tableau Desktop 2021.2 and older
  • Windows
  • Salesforce.com

Resolution

  • Upgrade Tableau Server to 2021.3+

Cause

Tableau 2021.3 and later supports SOQL Relationship queries.
 
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