KNOWLEDGE BASE

Error "The nlp service is unable to start because elastic server is in an error state. " in the Installation Initialization Step


Published: 05 Apr 2022
Last Modified Date: 29 Jun 2022

Issue

 Tableau Server Installation fails during the Initialization phase with the following error:

      Error: The nlp service is unable to start because elastic server is in an error state. 

 

Environment

  • Tableau Server 2021.1 and newer
  • Windows Server 2016 and 2019
  • Linux Distributions 

Resolution

Windows:

  • Remove the http_proxy and https_proxy environment variables that were set.
  • Verify and remove the Windows proxy configuration if a proxy server is not used with Tableau Server.
  • Verify that the Run As service account is a Network Service account.
 

Linux :

Add a no_proxy environment variable to the Linux machine(s).

Cause

Tableau Server had the incorrect proxy environment variables set due to an old configuration setting.
Did this article resolve the issue?