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Tableau Cloud Reset Authenticator for Tableau ID with Multi-Factor Authentication


Published: 04 Jun 2021
Last Modified Date: 11 Apr 2023

Issue

Unable to login to Tableau Cloud due to an issue with Tableau with Multi-Factor Authentication (MFA).

Environment

  • Tableau Cloud
  • Tableau ID with Multi-Factor Authentication

Resolution

Contact another Site Administrator on your site to have them reset your MFA verifiers. See Regain site access after being locked out for steps.

If you are the only Site Administrator on your site or additional assistance is required, please reach out to your Tableau Account Representative or customerservice@tableau.com.

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