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Reset Authenticator for Tableau ID with Multifactor Authentication


Published: 04 Jun 2021
Last Modified Date: 28 Sep 2022

Issue

Unable to login to Tableau Cloud due to an issue with Tableau with MFA authentication. 

Environment

  • Tableau Cloud
  • Tableau ID with MFA

Resolution

Contact another Site Administrator on your site to have them reset your MFA verifiers. See Regain site access after being locked out for steps.

If you are the only Site Administrator on your site, contact your Account Manager for assistance. 

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