KNOWLEDGE BASE

Admin Views Show Incorrect Date Format


Published: 12 Aug 2019
Last Modified Date: 15 Oct 2019

Issue

When looking at Server Status Admin views on Tableau Server, you may notice that the "Background Tasks for Extracts" and "Background Tasks for Non Extracts" views are showing two different date formats for "Started at" and "Completed at".

Environment

  • Tableau Server

Resolution

To use the correct locale: 
  1. Download the packaged workbook (.twb file format)
  2. Explicitly change the format to Automatic rather than US. For more information about this step, see Language and Locale in Tableau Help. 
  3. Re-publish the workbook to Tableau Server

Cause

The workbook date format for these fields are explicitly set. This issue is currently being investigated by our development team under issue ID 942553.
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