KNOWLEDGE BASE

Quick Sort Button Unresponsive When Multiple Instances of Aggregate on Shelf


Published: 06 Jun 2018
Last Modified Date: 07 Jun 2018

Issue

When there are multiple instances of an aggregate on the Rows or Columns shelf, the Quick Sort button may become stuck on a descending sort.

Environment

  • Tableau Desktop 10.4 - 2018.1
  • Windows 10

Resolution

Instead of using two instances of the same aggregate on the Rows or Columns shelf, create a duplicate field and add the duplicate field to the view, as shown in the sample workbook.

Cause

The presence of two or more instances of an identical aggregate, for example "SUM([Sales])", on the Rows or Columns shelf causes the Quick Sort button to get stuck on descending sort, for all but the last row or column.

This issue is related to a known issue, ID 786097, which is currently under investigation.

 

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