KNOWLEDGE BASE

Published workbook using Dynamic Zone Visibility intermittently does not change container when changing parameter value


Published: 16 Aug 2023
Last Modified Date: 29 Aug 2023

Issue

A published workbook using Dynamic Zone Visibility intermittently does not change container when changing parameter value.

Environment

  • Tableau Cloud
  • Tableau Server 2022.3+

Resolution

As a workaround, one of the following steps can be taken:
  • When initiating the user session and accessing a dashboard featuring a DZV parameter, ensure that a selection is made on the dashboard during the initial load. Failing to make a selection at this stage may result in the issue occurring when you attempt to re-enter the view later on.
  • While interacting with a dashboard containing a DZV parameter, refrain from duplicating your browser tab. Duplicating tabs will lead to the duplicated tab encountering the issue. The original tab should remain unaffected.
  • Avoid signing out of your Tableau Cloud user session while a dashboard containing a DZV parameter is open.

Cause

This behavior is related to a Known Issue with ID W-14031469 which is currently under investigation by the Tableau Development team.
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