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Error "java.lang.RuntimeException" when Published Flow Fails to run in Tableau Server


Published: 03 Dec 2019
Last Modified Date: 24 Feb 2022

Issue

Published Flow failed to run in Tableau Server with one of the following errors:

Error: Flow run ID: {<runid>} failed on output step: {<id>}. The output step failure message: java.lang.RuntimeException:
Caused by: java.lang.RuntimeException:


Or

Error: Flow run ID: {<runId>} failed on output step: {<id>}. The output step failure message:
come.tableausoftware.server.status.reporting run id <id> was invalid or status was not found


In the flowprocessor log the following error is logged:
Flow run id <id> was invalid or status was not found.

Environment

  • Tableau Server

Resolution

As a Tableau Server admin, open a command prompt on the computer running Tableau Server and run the following tsm commands to increase the java heap space for flowprocessor:
tsm configuration set -k flowprocessor.vmopts -v "-XX:+UseConcMarkSweepGC -Xmx2048m -Xms2048m -XX:+CrashOnOutOfMemoryError -XX:-CreateMinidumpOnCrash"
tsm pending-changes apply

 

Cause

flowprocessor is running out of memory.
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