Published Dashboards Contain Broken Image Icons Instead of Views

Published: 23 Aug 2017
Last Modified Date: 26 Jul 2018


When accessing visualizations published to a clustered instance of Tableau Server, the dashboards contain broken image icons instead of views.


  • Tableau Server 10.3
  • Nodes with vizqlserver configured without a gateway configured.


Option 1

As a Tableau Server Administrator, upgrade to Tableau Server 10.3.4. For more information, see Upgrading Tableau Server in Tableau Help. 

Option 2

Work with your Tableau Server Administrator to have a gateway added to any node that has vizqlserver but no gateway.


This behavior is related to a known issue, ID: 672594, which has been fixed in a recent release of Tableau Server. 
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