KNOWLEDGE BASE

Presto JDBC Connector Does Not Present Error Message for Connection Failures


Published: 21 Oct 2021
Last Modified Date: 21 Oct 2021

Issue

When connecting to Presto data source with invalid credential/parameters (server name, port, username/password), no error is displayed and the signin appears to succeed, but a schema search shows no result.
 

Environment

  • Tableau Desktop
  • Tableau Server
  • Tableau Prep Builder
  • Presto
  • Trino
  • Athena

Resolution

Make sure the parameter (server name, port, etc.) and the credential used to connect to the data source is correct. 

Cause

This issue is under investigation by Tableau development.
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