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Password Field Displays for SAML Users Preventing Login to Tableau Cloud


Published: 07 Oct 2022
Last Modified Date: 10 Nov 2022

Issue

When trying to login to Tableau Cloud, SAML users may see the password field rather than being redirected to their Identity Provider.

Environment

  • Tableau Cloud
  • SAML

Resolution

To workaround the issue, remove and re-add the impacted user on the Tableau Cloud site.

Cause

This issue is being investigated under Tableau Cloud Known Issue ID 1465152.
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