KNOWLEDGE BASE

Opening Multiple Sites In Different Tabs On The Same Web Browser May Mess Up The Contents


Published: 28 Apr 2021
Last Modified Date: 30 Apr 2021

Issue

If a user has access to multiple sites, opening more than one site on the same browser (each in a different tab) may mess up the contents.

For example:
1. A user has access to both sites A and B.
2. The user opens a tab for site A to explore the contents of site A.
3. The user then opens a new tab for site B in the same web browser to explore the contents of site B.
4. The user returns to the original tab of site A, and this time, when trying to explore the contents, the tab of site A may display the contents of site B.

Environment

  • Tableau Server
  • Tableau Online

Resolution

Option 1: 
Use a different supported browser for each site. Supported browsers are listed on the Tableau Server Technical Specifications page.

Option 2:
Use the browser's private mode (incognito) to open a new window for another site.

Option 3:
Press the "Refresh" button on the browser to reload the tab.

Additional Information

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