Last Modified Date: 04 Aug 2020
- Tableau Online
- Tableau Server
- REST API
ResolutionFor Tableau Server, upgrade to 2020.1 or later.
As a workaround, use the Query View Image method and maxAge parameter. For more information on Query View Image and the maxAge parameter, see API Reference—All Methods --> Query View Image.
CauseThis behavior is caused by a known issue, which is corrected in more recent version of the products.
Additional InformationThe maxAge parameter allows you to set the maximum number of minutes a view image will be cached before being refreshed. To prevent multiple image requests from overloading the server, the shortest interval you can set is one minute. There is no maximum value, but the server job enacting the caching action may expire before a long cache period is reached.
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