Issue
Okta SCIM resets user to Viewer role in Tableau Cloud when name is changed in Okta, even though site role is not configured to map to Tableau Cloud from Okta.
Last Modified Date: 08 Jun 2022
Environment
- Tableau Cloud
Resolution
To avoid synchronizing the siteRoles from Okta to Tableau Cloud, as a workaround, please delete "Site Role" Attribute entry, which is set to "Not mapped" in the Provisioning configuration of Tableau Cloud application in Okta.Cause
The issue is under investigation by development team on IssueID:1352649.Additional Information
As written as the note in Enable SCIM support with your IdP, after enabling SCIM, users and their attributes should be managed through the IdP. Changes made within Tableau Cloud directly may result in unexpected behavior and overwritten values.Automate User Provisioning and Group Synchronization through an External Identity Provider
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