Issue
When a non-admin user resumes the suspended extract on Tableau Cloud, the following error occurs:
"An unexpected error occurred"
Last Modified Date: 29 Dec 2022
Environment
- Tableau Cloud
Resolution
In order to resume the suspended extract job,1. Non-admin users can click "Run Now..." under Actions instead of "Resume..."
2. Admin users can either click "Run Now..." or "Resume..."
Cause
It is by design that only admin users could resume the job.Thank you for providing your feedback on the effectiveness of the article.
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