KNOWLEDGE BASE

Non-admin user unable to resume suspended extract job


Published: 28 Dec 2022
Last Modified Date: 29 Dec 2022

Issue

When a non-admin user resumes the suspended extract on Tableau Cloud, the following error occurs:

"An unexpected error occurred"

Environment

  • Tableau Cloud

Resolution

In order to resume the suspended extract job,

1. Non-admin users can click "Run Now..." under Actions instead of "Resume..."
2. Admin users can either click "Run Now..." or "Resume..."

Cause

It is by design that only admin users could resume the job.
 
Did this article resolve the issue?