New Workbook Option Greyed Out for Server Administrator Account

Published: 22 Apr 2022
Last Modified Date: 22 Aug 2022


After upgrading Tableau Server, users are not able to use a published datasource to create new workbook even for the Tableau Server Administrator account.  The option is greyed out.
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  • Tableau Server 2021.4
  • Windows Server 2016


In the Tableau Server Settings option, under the General tab, enable the setting for the "Workbooks. Let users edit workbooks in their browser." option in the Web Authoring section.

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The Web Authoring setting, "Workbooks. Let users edit workbooks in their browser.", was unchecked.  Having this option unchecked leads to the issue where new the new workbook option was disabled even for the Server Administrator. 

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