KNOWLEDGE BASE

New Tableau Cloud site has MFA enforced by default unexpectedly


Published: 21 Jan 2023
Last Modified Date: 23 Jan 2023

Issue

When trying to activate Tableau Cloud for the first time, Multi-factor Authentication (MFA) is enforced by default.

Environment

  • Tableau Cloud 2022.4 and newer
  • Multi-factor Authentication

Resolution

Register a verification method for MFA when activating Tableau Cloud site.  For additional assistance on registering a verification method please see the Tableau Cloud Online Help.

 

 

Cause

Multi-Factor Authentication (MFA) is selected by default for new Tableau Cloud sites starting January 13, 2023.
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