Errors: "Unable to connect to data source" Or "This file was created by a newer version of Tableau" After Accessing Web-Authored Workbook on Tableau Cloud 10AY

Published: 24 May 2017
Last Modified Date: 08 Jun 2022


When accessing a workbook that has been web-authored on the Tableau Cloud 10ay pod (after 5/24/17), the following error might occur: 
This file was created by a newer version of Tableau. Please contact Tableau Software to upgrade your version. 
class DOMException. 
Unable to connect to the server "localhost". Check that the server is running and that you have access privileges to the requested database. 


Tableau Cloud 10ay


To resolve this issue, please try one of the following workarounds: 
  1. Republish the original workbook from Tableau Desktop.
  2. Restore an older version of the workbook from the workbook revision history.


This issue occurs after web-editing the workbook on Tableau Cloud 10.3 (the upgrade occurred on the 5/23/17). More information can be found on the Trust.
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