KNOWLEDGE BASE

Members of User Filter Show as 'external\<userid>' with Red Exclamation After Site Name Change


Published: 12 Jul 2019
Last Modified Date: 24 Sep 2019

Issue

After changing the Tableau Online or Tableau Server site name, the User filter recognizes some users as external. It also recognizes newly added users as external as well.

Environment

  • Tableau Online
  • Tableau Server 2019.2 (Linux only)

Cause

This behavior was related to a known issue (ID: 944544) and it has been fixed in Tableau Server 2019.3 and later versions.
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