KNOWLEDGE BASE

LBLM License Usage Dashboard Not Available with Tableau Online


Published: 04 Mar 2020
Last Modified Date: 05 Mar 2020

Issue

Tableau Online 2020.1 has Login-based License Management (LBLM) enabled, but the administrative views specific to LBLM are not available.

Environment

  • Tableau Online 2020.1

Resolution

There are three requirements that must be met for the Administrative view to be available:
  • The Tableau Online site must have LBLM enabled, which is the default setting.
  • Users attempting to see the Admin views and License Usage Dashboard must be administrators.
  • Data must be available. Desktop users need to log in to the Online Site using LBLM.

Cause

One of the following requirements was not met:
  • Tableau Online must have Login-based License Management (LBLM) enabled. (This the default setting, but it is possible to change it.)
  • Users who wish to view the Admin views and dashboards, must be administrators.
  • Data must be available. Desktop users need to log in to the Online Site using LBLM.
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