KNOWLEDGE BASE

It Is by Design That Old License Disappeared after the Maintenance Expires


Published: 16 Feb 2022
Last Modified Date: 31 Mar 2022

Issue

If you activate Tableau with a new key before the old key expires, is it by design that the old license key will just disappear after the maintenance expires in the window of [Manage Product Keys]?

For example, is this by design that the second key will disappear after 2022-02-15?
User-added image

Environment

  • Tableau Desktop
  • Tableau Prep

Resolution

Yes, that's by design. Once the expiration date passes the key, essentially, doesn't exist anymore.
You do not need to manually deactivate the old key.

Cause

This is by design
Did this article resolve the issue?