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Internet Communication Error, Server Returned Nothing (no headers, no data) When Publishing to Server


Published: 01 Feb 2018
Last Modified Date: 30 May 2018

Issue

When publishing a workbook or datasource to Tableau server, the following error may occur,
 
Internet communication error, server returned nothing (no headers, no data) (<servername>).

Environment

  • Tableau Server 10.5.0
  • HTTPS (SSL)

Resolution

Ensure that when logging in to the server through Tableau Desktop, the URL begins with https (as opposed to http).

Cause

If Tableau Server is configured to use HTTPS, it may still be possible to log in from Tableau Desktop over http, but publishing will fail because Tableau server expects encrypted data but receives plain text.
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