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Internal Error or Timeout Occurring When Publishing A Viz to Tableau Public


Published: 28 Apr 2017
Last Modified Date: 02 May 2018

Issue

When Publishing a viz to Tableau Public from the Tableau Public Desktop Client, the process times out and does not complete, or the following error occurs:

Internal Error - An unexpected error occurred and the operation could not be completed.


 

Environment

Tableau Public

Resolution

Option 1

Log out of Tableau Public Desktop and then Save To Tableau Public.
  1. In the bottom right of your Tableau Public Desktop application, click on your username > Sign Out
  2. Click "Save To", and when prompted re-enter your Tableau Public Credentials

Option 2

Try again, as the issue might be intermitent. Multiple users reported that after multiple attempts, the visualization would eventually be published.


Option 3

Use Tableau Desktop, rather than the Tableau Public Desktop Client.
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