Issue
Installation of Tableau Server 2020.4 failed at confiture initial node with ServiceOperationTimeoutException error.
Last Modified Date: 08 Jul 2022
Environment
- Tableau Server 2020.4.x
- Windows
Resolution
There is 2 possible workarounds.Option 1: Increase the hardware spec to 16vCPU/64GB or more.
Option 2: Use the TSM CLI instead of TSM WebUI to initialize Tableau Server with the steps below.
1. Confirm that TSM is installed and running:
tsm status -v
The status will be
STOPPED but the tsm-specific processes will be running:Status: STOPPED 'Tableau Server Coordination Service 0' is running. 'Tableau Server Administration Agent 0' is running. 'Tableau Server Administration Controller 0' is running. 'Tableau Server License Manager 0' is running. 'Tableau Server Client File Service 0' is running.
2. Initialize Tableau Server
tsm initialize --request-timeout 3600
3. Start Tableau Server.
tsm start --request-timeout 3600
4. After the initialization is complete, create the Tableau Server administrator user account.
Cause
The initialization and start of Tableau Server timed out after 30 mins (1800 seconds), which is the default setting.Additional Information
Configure Initial Node SettingsThank you for providing your feedback on the effectiveness of the article.
Open new Case
Continue Searching
Knowledge Base
Community
Product Help
Training and Tutorials