KNOWLEDGE BASE

Incorrect Data in Excel, CSV and PDFs Exports Using REST API v3.10 and v3.13 with Tableau Server Versions 2021 and 2022


Published: 28 Apr 2023
Last Modified Date: 02 May 2023

Issue

After upgrading Tableau Server from 2020.4 to 2021.3 or newer, reports built from extracts using the REST API (versions 3.10 and 3.13) would intermittently show out-of-date information when export to CSV, Excel, or PDF.


 

 

Environment

  • Tableau Server 2021.3 and 2022.3
  • Rest API versions 3.10 and 3.13
  • Windows Server 2016

Resolution

Upgrade to the Tableau Server version noted in the Salesforce Known Issue when resolved.  Downloads for Tableau Server are located on the Tableau Release page.

Cause

The Known Issue is being investigated and can be followed on the Salesforce Known Issue site here.
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