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Image Size Too Small in Subscription Emails


Published: 20 Sep 2013
Last Modified Date: 29 Aug 2018

Issue

When you are subscribed to a view, images of views in subscription emails are too small to read.

Environment

  • Tableau Server
  • Tableau Online

Resolution

Use one of the following workarounds.

Option 1

  • In Tableau Desktop, specify a dashboard size instead of using Automatic Dashboard sizing. For more information, see Size and Layout Your Dashboard in Tableau Help.

Option 2

  • Instead of subscribing, export the view as a PDF using the tabcmd export command. For more information, see tabcmd Examples and tabcmd Commands in Tableau Help.
 

Cause

The underlying logic of each email client determines how images are displayed in the email application. Tableau Server and Tableau Online have no control over how each email application renders emails.
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