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IdP-initiated SAML SSO with Azure failed when SP-initiated SAML SSO works


Published: 25 Jan 2023
Last Modified Date: 26 Jan 2023

Issue

IdP-initiated SAML SSO with Azure failed with an error:

"Your account or password is incorrect. Please try again or click Forgot password."

Environment

  • Tableau Cloud
  • SAML
  • Azure

Resolution

In Azure SAML console > 'Basic SAML Configuration', ensure that what's in Sign On URL looks like the following :
 https://sso.online.tableau.com/public/sp/login?alias=<entityid>

Cause

The entry for 'Sign on URL' in Azure console was incorrect.
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