How to Refresh Cloud File Data Sources in Tableau Prep Builder such as OneDrive, Google Drive, Box, Dropbox

Published: 30 Mar 2023
Last Modified Date: 06 Dec 2023


Prep Builder is not able to refresh cloud file data sources such as OneDrive, Google Drive, Box, Dropbox.

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  • Tableau Prep Builder


The refresh button will be greyed out.  Perform the following:
  • Close Tableau Prep Builder completely.
  • Re-open the specific Flow containing the cloud-based data sources.
  • Re-authenticate when prompted.
  • The data will be refreshed at this point.
The process must be repeated each time the cloud-based data is updated.  

Vote and comment on the Tableau Community Idea to have this option added to a future release.


The refresh button is not available (greyed out) for cloud file data sources in Tableau Prep Builder.

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