KNOWLEDGE BASE

Highlighters Disappear from Dashboards After Replacing a Data Source


Published: 28 Aug 2017
Last Modified Date: 24 Apr 2018

Issue

After you have replaced a data source, the highlighter box of your dashboard is blank and you are unable to interact with it. 

Environment

Tableau Desktop 10.2 and later versions

Resolution

Option 1

Upgrade to Tableau Desktop 2018.1. For more information, see Upgrading Tableau Desktop in Tableau Help.

Option 2

As a workaround, please follow the steps below:
  1. Delete the highlighter box that is blank.
  2. Add a new highlighter by going to Analysis > Highlighters.

Cause

This behavior is related to a known issue (ID: 681797) which has been fixed in a recent release of Tableau Desktop. 
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