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Server Status is Degraded and Gateway Component Has Not Started Due to Lack of RunAs User Permission


发布时间: 16 May 2014
上次修改日期: 31 Aug 2020

问题

After starting Tableau Server, the server status shows as Degraded and the Gateway component has not started. Additionally, the following error message can be found in the error logs:

access to /errors/sspi_failed.html denied (filesystem path '<path>') because search permissions are missing on a component of the path

环境

  • Tableau Server

解决方案

Ensure that the Tableau Server Run As user account has explicit permission to access all components of the path listed in the error. For example, if the path listed in the error is 'C:/ProgramData/Tableau', then the Run As user account must have access to:
  • C:
  • C:\ProgramData
  • C:\ProgramData\Tableau (and all subfolders)

原因

Tableau Server Run As user account does not have all necessary permissions to start the Gateway process.
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