Issue
Failed to activate Tableau Prep via Tableau Server LBLM reporting internet errors:
"Failed to fetch refresh token from server"
Last Modified Date: 08 Jul 2022
Environment
- Tableau Desktop
- Tableau Prep Builder
- Tableau Server LBLM
Resolution
Enable "Allow clients to automatically connect to Tableau Server" on Tableau ServerPlease refer to the Server Settings in Online help for details.
Cause
Both Tableau Prep and Tableau desktop require connected clients to be enabled to work properly with LBLM as the oauth token for connected clients is used to keep the activation up to date.Additional Information
Server Settings (General and Customization)
Disable Automatic Client Authentication
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