OData Extracts Do Not Refresh

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OData Extracts Do Not Refresh

Published: 19 Feb 2013
Last Modified Date: 04 Aug 2017

Issue

An extract of an OData data source fails to refresh. Additionally, the following error message might be seen in the Tableau Server Background Tasks admin view:

com.tableausoftware.vizql.dll.DataSourceException: You do not have permissions from the OData source to access the data. Check with the data provider to obtain or update your permissions.

Environment

Tableau Server
OData extract

Resolution

Configure the Tableau Server Run As User account to have permissions to connect to and download data from the OData data source.

Cause

This issue occurs because the Tableau Server Run As User account does not have the permissions necessary to connect to and download data from the OData data source.