KNOWLEDGE BASE

Essbase 1030830 "The call to the function EssOtlOpenOutlineQuery failed." When Connecting to Essbase


Published: 20 Sep 2017
Last Modified Date: 15 Jan 2020

Issue

When connecting to Essbase Database from Tableau Desktop, one of the following errors occur:
Error initializing the Essbase API (errorcode 1030803).
-or-
Essbase database error 1030830:The call to the function EssOtlOpenOutlineQuery failed.

Environment

  • Tableau Desktop
  • Oracle Essbase

Resolution

Option 1

Upgrade to Tableau Desktop to the most recent version. For more information about upgrading, see Upgrading Tableau Desktop

Option 2

Ensure the most recent Essbase and Oracle drivers are up to date and installed correctly.
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