Last Modified Date: 13 Feb 2019
- Tableau Desktop
- Tableau Server
ResolutionThis behavior is caused by a known issue, ID 831047, which has been corrected in Tableau Desktop and Tableau Server version 2019.1 and later.
Option 1Upgrade to Tableau Desktop or Tableau Server version 2019.1 or later. For more information, see Upgrade Tableau Desktop, or Upgrade Tableau Server Overview.
If you cannot upgrade to the version where the defect has been resolved, try one of the following workaround options:
Option 2: Create a new siteCreate a new site and visit the Extension Site Settings page before opening any dashboards with Extensions. Visiting the Extension Site Settings page the first time properly sets up the site for Extensions.
Option 3: SQL StatementRun the following SQL statement against the database used for the dashboard to remove the duplicate records in the database table.
Once the extension is setup correctly, this issue will not happen anymore and you can open workbooks with as many extensions as you want.
DELETE FROM extensions_site_settings
WHERE site_id in (
GROUP BY site_id
HAVING COUNT(*) > 1
CauseThis behavior is caused by a known issue, ID 831047, which has been corrected in Tableau Desktop and Server version 2019.1 and later.
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