KNOWLEDGE BASE

Error "Your connection has probably timed out. Try to reconnect to Tableau Server." After Attempting to Refresh a Data Source


Published: 01 Nov 2017
Last Modified Date: 24 Apr 2018

Issue

When attempting to refresh a data source in the Bridge, the following error might occur:

"Your connection has probably timed out. Try to reconnect to Tableau Server."

Environment

Tableau Bridge 10.3 and earlier versions

Resolution

Upgrading Tableau Bridge to version 2018.1. For more information, see this article in Tableau Help.  

Cause

This behavior is related to a known issue (ID: 697356) which has been fixed in a recent release.
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