Error "You are not authorized to perform this action. (20)" When Opening Space Usage Admin View and Multiple Sites

Published: 20 Jun 2023
Last Modified Date: 23 Jun 2023


If there are multiple sites on Tableau Server, when opening Site Status / Stats for Space Usagean error may occur and it will not be possible to see the Admin View.  The error displays as follows:

Forbidden Action
You are not authorized to perform this action. (20)
To access this workbook, you must have the Connect permission for its data source.


  • Tableau Server 2022.3 and 2023.1


For Tableau Server 2022.3:

The update has already been published. Please upgrade to version 2022.3.3 or the current release of 2022.3.

For Tableau Server 2023.1:

The issue is under investigation by the Tableau Development team under Salesforce Reference Issue ID: W-13155154.

As a workaround, create a custom Admin View to check the space usage. For more information, See Create Custom Administrative Views.


The Tableau Development Team is investigating the issue under Salesforce Known Issue Reference ID W-13155154.
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