Error When Updating the Data Grid While Connected to TIBCO DV

Published: 12 Jun 2020
Last Modified Date: 08 Jul 2022


When clicking 'Update Now' on the Data Source page, the following error occurs:

Unable to connect to the server. Check that the server is running and that you have access privileges to the requested database.
Error Code: FAB9A2C5
Published link '
<table>' refers to a table that no longer exists. On line X, column X. [parser-XXXXXXX][Log ID:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx]
The table '[<Catalog>].[<schema>].[<table>]' does not exist.


  • Tableau Desktop
  • Windows
  • TIBCO Data Virtualization


Apply a .tdc file containing the following customization:
<customization name='CAP_ODBC_METADATA_SUPPRESS_SQLCOLUMNS_API' value='yes' />

For example:
  1. If there are any open Tableau Desktop windows, close them.
  2. Save the sample .tdc file attached to this article to Documents\My Tableau Repository\Datasources.
  3. Open Tableau Desktop and connect to the data source.
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