KNOWLEDGE BASE

Error When Connecting to a Published SAP Hana live data source and When applying a Relative Date Filter


Published: 28 Mar 2018
Last Modified Date: 20 Jun 2018

Issue

When connecting to a published live SAP Hana data source including a SAP Hana variable, creating a relative date filter returns the error:

HTTP 503: <html><head><style type='text/css'>html, body, iframe {margin: 0px; padding: 0px; border: none;}</style></head><body><iframe src ='/errors/5xx.html' width='100%' height='100%' frameborder='0' marginheight='0' marginwidth='0' scrolling='auto'/></body></html> 
...
Tableau Desktop logs include the following:
headline : An error occurred while communicating with data source '<DataSourceName> - data source name is empty!'. 

Environment

  • Tableau Server 10.4.5 and 10.5.0
  • SAP HANA published live data source including a SAP Hana variable

Resolution

As a Tableau Server Administrator, upgrade to Tableau Server 2018.1.2, 10.5.5. For more information, see Upgrading Tableau Server in Tableau Help. 
 

Cause

This behavior is related to a known issue (ID: 755181) which has been fixed in a recent release of Tableau Server. 
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