Issue
When adding the initial user during an installation of Tableau Server on Linux, and using LDAP/Active Directory for the IdentityStore, the following error may occur:Invalid username or password. (errorCode=16)
Last Modified Date: 31 Jan 2020
Invalid username or password. (errorCode=16)
Environment
- Tableau Server on Linux
- Active Directory
Resolution
Use a valid LDAP username and password to add the initial user.Cause
The user must be a valid user in LDAP, rather than a local user.Thank you for providing your feedback on the effectiveness of the article.
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