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Error "Visual C++ Redistributable 2012 Update 4 required" when connecting to Teradata in Tableau Prep Builder


Published: 06 May 2022
Last Modified Date: 12 May 2022

Issue

When connecting to Teradata, the following error might occur:

There was an unknown connection error to the database. The error message below has additional information, but you might need to ask the database administrator to review the database logs.

[Teradata][ODBC Teradata Driver](124) Visual C++ Redistributable 2012 Update 4 required.

Environment

  • Tableau Prep Builder 2021.4.3
  • Teradata

Cause

Visual C++ Redistributable 2012 Update 4 is required when connecting to Teradata.
 
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