KNOWLEDGE BASE

Error: Unknown Failure (status code = 3002, [MySQL][ODBC 8.0(w) Driver][mysqld-5.7.32]Lost connection to MySQL server during query Unable to create extract


Published: 06 Oct 2021
Last Modified Date: 07 Oct 2021

Issue

Unknown Failure (status code = 3002, [MySQL][ODBC 8.0(w) Driver][mysqld-5.7.32]Lost connection to MySQL server during query Unable to create extract)

Environment

  • Tableau Online
  • SingleStore

Resolution

Use Tableau Bridge client to keep the SingleStore data fresh. 
 

Cause

Singlestore MYSQL databases are not supported by MYSQL v8.0 ODBC driver used on Tableau Online.  The Singlestore database requires reverting back to MySQL ODBC 5.3.
Did this article resolve the issue?