KNOWLEDGE BASE

Error "Unknown Failure (status Code = 11000 Web data connector is not whitelisted)" Refreshing Web Data Connector on Tableau Cloud


Published: 01 Mar 2019
Last Modified Date: 08 Jun 2022

Issue

When trying to refresh a Web Data Connector extract on Tableau Cloud, the following error occurs: 
Unknown Failure (status code = 11000, Web data connector is not whitelisted)

Environment

  • Tableau Cloud
  • Web Data Connector
Did this article resolve the issue?