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    Error "unknown collation 'en_MY_CI' [SQL State: 42601]" Connecting to Excel

    Published: 07 Feb 2018
    Last Modified Date: 08 Feb 2018

    Issue

    When trying to connect to a Microsoft Excel file in Tableau Desktop 10.5, the following error may occur:
     
    [4] PQresultStatus: 7 ERROR: unknown collation 'en_MY_CI' [SQL State: 42601] [Severity: ERROR] [Primary message: unknown collation 'en_MY_CI']

    Environment

    • Tableau Desktop 10.5
    • Microsoft Excel

    Cause

    This behavior is related to a known issue, ID 708613, which is expected to be fixed in a future release.
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