Error "Unexpected response received from server" When Refreshing a Hortonworks Hive Extract

Published: 06 May 2021
Last Modified Date: 10 May 2021


When creating or refreshing an extract of a Hortonworks Hive data source, a "Reconnect to" dialog may appear. Clicking 'Yes' on the dialog may result in the following error:

[Hortonworks][DriverSupport] (1170) Unexpected response received from server. Please ensure the server host and port specified for the connection are correct.


  • Tableau Desktop
  • Hortonworks Hadoop Hive


Enable the AutoReconnect option using the attached .tdc file, so that the Hive driver attempts to automatically reconnect to the server when a communication link error occurs.


When Tableau Desktop connects to Hortonworks Hive, the AutoReconnect option is set to 0 by default, because this option is incompatible with Kerberos constrained delegation on Tableau Server.
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