KNOWLEDGE BASE

Error: "Unexpected error occurred" When Deleting a Schedule from the Server Schedules Page


Published: 19 Oct 2021
Last Modified Date: 20 Oct 2021

Issue

Attempting to delete any of the schedules on the Schedules Page in Tableau Online will fail with an error:

"Unexpected error occurred".

Environment

  • Tableau Online

Resolution

All schedules in use will be displayed on the Tasks Page in Tableau Online and can be managed from the Task Page. Just ignore this information.

Cause

By design. The Schedules on the Schedules Page in Tableau Online are preset and can not be deleted.
Additionally, these schedules are obsolete and are no longer used at all.

Additional Information

The Schedules Page only presents the delete check box when multiple schedules are selected at once, otherwise the check box is greyed out.
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