KNOWLEDGE BASE

Error "Unable To Switch To Service mode" in Tableau Bridge


Published: 08 Feb 2019
Last Modified Date: 04 Jun 2019

Issue

When you try to switch from Application to Service mode in Tableau Bridge, the following error occurs: 

Unable to switch to Service mode. Try restarting your computer. If this issue persists, install Tableau Bridge again.

 

Environment

  • Tableau Online
  • Tableau Bridge
  • Windows

Resolution

Check whether another instance of Tableau Bridge is already running as a service on your computer. 

Open Task Manager > Services and look for "Tableau Bridge Worker"

 

Cause

Another instance of Tableau Bridge was already running as a service. 

 

Additional Information

  • It is not recommended to run multiple instances of Tableau Bridge on the same computer, even under different accounts. 
  • It is recommended to use a single account to manage Tableau Bridge. if you need more than one account managing Tableau Bridge, the accounts should be on separate computers. 
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