Issue
When subscribing a user to a Tableau Cloud dashboard, the following error occurs:Unable to subscribe [username]
Last Modified Date: 08 Jun 2022
Environment
- Tableau Cloud
- Subscriptions
Resolution
Ensure the user has the correct permissions to be subscribed to the view. The user requires the Download Image/PDF and View permissions to be subscribed successfully.Cause
The user does not have the correct permissions to be subscribed to the view. The view and download image/PDF permissions are required to be subscribed to a view.Additional Information
For more information, see: PermissionsThank you for providing your feedback on the effectiveness of the article.
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