Error "Unable to map / parse JSON in configuration file" when importing settings using TSM

Published: 11 Jan 2018
Last Modified Date: 31 Jan 2020


When configuring Tableau Server using Tableau Services Manager (TSM) to import .json files with tsm settings import -f filename.json, one of the following errors may be displayed:
unable to map JSON in configuration file
unable to parse JSON in configuration file


  • Tableau Server
  • Linux


Correct the syntax errors in the JSON file by using an online JSON syntax validator such as JSONlint


Syntax errors in JSON cause this error message.

Additional Information

This topic includes information about a third-party product.
  • Many JSON errors are simple syntax problems.
  • Numerous free online JSON syntax checkers such as can help pinpoint the problem. 
    • While we make every effort to keep references to third-party content accurate, JSONLint options might change without notice. For the most up to date information, please consult JSONLint documentation. For assistance with the product, contact JSONLint technical support.
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