Error "Unable to install services in parallel" Intializing New Worker Node
Published: 28 Jun 2018 Last Modified Date: 24 Jan 2019
Issue
When initializing worker node on AWS, the following errors occur: Unable to install services in parallel and Internal Error
Environment
Tableau Server 2018.1.1
Red Hat (RHEL) Linux 7
AWS
Resolution
Open ports 8000 - 9000 in firewalld and ports 27000 - 27010 in the AWS security group for the host or subnet of all worker nodes attempting to connect to the Tableau Server primary node.
Cause
Licensing ports on the primary node of Tableau Server in a distributed environment were blocked for hosts or subnets of worker nodes.
Additional Information
Make sure to check all sources of firewalls such as firewalld, iptables, and AWS Security Groups.